Adam is 8. After 3 months without an attack, his mother stops his preventer. Nothing happens. Until 2 a.m., one night in August.
She did nothing wrong. Nobody told her the treatment works precisely because nothing happens.
The verified patient support platform for markets where patients pay out of pocket.
Recognitions awarded to Play for Earth, the venture behind Play4Health.
Adam is 8. After 3 months without an attack, his mother stops his preventer. Nothing happens. Until 2 a.m., one night in August.
She did nothing wrong. Nobody told her the treatment works precisely because nothing happens.
Adam is a composite, not a real patient. The pattern is the same with a blood pressure pill, a diabetes pen or a TB regimen.
Cost, how it is taken, a side effect, a stock-out. In your data they all look the same.
Chronic treatment is paid month after month, often out of pocket. When money is short, the next pack waits.
Wrong time, wrong dose, wrong technique. Invisible to every prescription record.
Stopped quietly between visits, surfaced months later if at all.
Not on the shelf that day. Recorded nowhere.
Prescription data tells you what was written down, not what happened. Play4Health captures the action itself, so a stall is visible while the patient is still reachable.
Patients participate directly. Nothing to download, no hardware, no clinic visit.

Dose confirmed from a link on the phone. Nothing to download.
Timeframe rules, duplicate controls and photo context checked instantly.
The right answer when symptoms change, and progress that keeps the routine going.
Live and export-ready for PSP and medical affairs reporting.
What your programme sees, month by month.
The core metrics, updated as patients confirm.
What changes is the patient journey. The verification layer stays the same.
A patient on several medicines counts as 1 patient. Condition-agnostic: all it needs is a near-daily action a patient can confirm.
For tablets, the empty pack is checked at refill. Inhalers and pens are returned at a partner pharmacy, photo-verified, and kept out of the waste stream. Same patient record as the doses.
We generate the verified return record, usable for sustainability and packaging responsibility reporting. Collection and reprocessing stay with your logistics and waste partners.
Your compliance, medical and privacy teams will ask. The answers are built in, not added later.
Modular, versioned consent. Research use only with an explicit opt-in.
Side-effect reports go to your pharmacovigilance team, timestamped, with triage status.
Sponsor views are aggregated, small groups hidden, every access logged. Dose photos deleted after a set retention period.
Patients can export or delete their data at any time. Designed around the Kenya and Uganda data protection acts and GDPR principles.
Play4Health supplies data and infrastructure. The sponsor keeps full clinical, regulatory and pharmacovigilance responsibility.
On long-term therapy, patients take about 50% of their doses [2]. On a branded therapy at scale, about 1 extra pack per patient per year covers the programme. We run the numbers on your product in the demo.
Play4Health is pre-commercial. The pilot exists to prove it on your product, before you commit.
Patient rewards are designed with each sponsor, for each programme. Every contract includes the full system. Only scope changes. Collection and reprocessing of returned devices are scoped separately, on their own budget line. Access benefits on medicines, where a sponsor funds them, are configured per programme within local rules.
Book a 20-minute demo. We map what your programme could measure on your product, and what it cannot today.
Cited to describe the general pattern of persistence loss after initiation. These are not Play4Health results. No patient cohort has been deployed yet.