Terms and Conditions

Play for Health – Terms of Use

Effective date: 20 January 2026

Welcome to Play for Health. These Terms of Use (“Terms”) govern access to and use of the Play for Health website, applications, and related services (collectively, the “Platform”). By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

1. Eligibility

The Platform is intended for use within health programmes implemented by organisations (such as pharmaceutical companies, NGOs, foundations, or public health initiatives).

Individual users must be at least 13 years old, or the minimum legal age required in their jurisdiction, to use the Platform. By accessing the Platform, you confirm that you meet this requirement and are authorised to participate in the relevant programme.

The Platform is designed for patients and caregivers only. It is not intended for use by healthcare professionals for clinical decision-making.

2. Accounts and access

Access to the Platform may require the creation of an account.

You agree to:

• provide accurate and up-to-date information

• use the Platform only within the scope of the programme you are enrolled in

• keep your login credentials confidential
  
  

You are responsible for all activity carried out under your account.

3. Platform purpose and acceptable use

Play for Health is a platform designed to support, document, and verify real-world health-related actions, such as:

• medication adherence

• correct use of medical devices

• return of used devices or packaging

• basic patient support routines
  
  

Verification is based on photo-based proof and simple engagement mechanisms.

The Platform:

• does not provide medical advice

• does not diagnose, treat, or monitor medical conditions

• does not replace healthcare professionals, prescriptions, or clinical follow-up
  
  

You agree not to:

• submit false, staged, or misleading content

• misuse verification or engagement mechanisms

• attempt to bypass platform safeguards

• use the Platform in violation of applicable laws or regulations
  
  

Play for Health may review, flag, or invalidate actions that do not meet programme criteria.

4. User-generated content and verification

Users may submit content such as photos, timestamps, and contextual information (“User Content”) to confirm actions.

By submitting User Content, you:

• retain ownership of your content

• grant Play for Health a non-exclusive, royalty-free, worldwide licence to use, process, store, display, and analyse such content for:

  • action verification

  • programme operation

  • aggregated analysis and reporting

  • platform improvement

You are responsible for ensuring that submitted content:

• reflects real actions

• does not infringe third-party rights

• complies with programme instructions
  
  

Play for Health does not guarantee that every submitted action will be validated.

5. Gamification and engagement mechanisms

The Platform may use points, badges, or similar mechanisms to:

• encourage adherence

• reinforce correct routines

• support learning through action
  
  

These mechanisms:

• have no monetary value

• do not constitute financial compensation

• may be adjusted, suspended, or removed at any time
  
  

Play for Health may revoke engagement metrics in cases of misuse or fraud.

6. Rewards and third-party offers (if applicable)

Some programmes may include physical or digital rewards provided by third-party partners.

Please note:

• Play for Health does not manufacture or control third-party rewards

• availability, quality, and delivery are the responsibility of the partner

• Play for Health is not liable for disputes related to third-party products or services
  
  

Reward availability may vary by programme and geography.

7. Data collection and privacy

Play for Health collects limited data necessary to operate the Platform, including:

• photo-based proof

• timestamps and contextual metadata

• participation and usage data
  
  

This data is used to:

• verify actions

• provide aggregated insights to implementing organisations

• improve platform functionality
  
  

Play for Health:

• does not sell personal data

• limits access to authorised roles

• provides aggregated reporting by default
  
  

Personal data is handled in accordance with applicable data protection laws, including GDPR where relevant.

For more information, please refer to the Privacy Policy.

8. Intellectual property

All Platform software, technology, trademarks, and content (excluding User Content) are the intellectual property of Play for Health or its licensors.

You may not copy, modify, distribute, or reuse Platform elements without prior written consent.

9. Suspension and termination

Play for Health may suspend or terminate access if a user:

• violates these Terms

• submits fraudulent or misleading content

• misuses verification or engagement mechanisms
  
  

Users may request account deletion in accordance with the Privacy Policy.

10. Disclaimers

The Platform is provided “as is” and “as available.”

Play for Health does not guarantee:

• uninterrupted or error-free operation

• validation of all submitted actions

• specific health, adherence, or ESG outcomes
  
  

Play for Health supports execution and documentation of actions, but does not replace medical advice, clinical judgement, regulatory compliance, or audits.

11. Limitation of liability

To the maximum extent permitted by law, Play for Health shall not be liable for indirect, incidental, or consequential damages arising from use of the Platform, including:

• reliance on verification results

• inability to participate in a programme

• third-party reward issues
  
  

Total liability shall not exceed the fees paid for Platform access during the preceding 12 months.

12. Changes to these Terms

Play for Health may update these Terms from time to time. Material changes will be communicated via the Platform or by email. Continued use of the Platform constitutes acceptance of updated Terms.

13. Governing law

These Terms are governed by the laws of Vietnam, without regard to conflict-of-law principles. Any disputes shall be resolved by the competent courts of that jurisdiction.

14. Contact

For questions regarding these Terms, please contact:
play.for.earth.info@gmail.com